Valmore cuts shift briefing
time by 83% across
Rotterdam's port complex.

Valmore's operators rotate across multiple client-owned units in the same shift window — each with its own DCS, alarm philosophy, and permit-to-work system. Incoming shift teams were spending the first 45–60 minutes of a 12-hour shift reconstructing plant state from a patchwork of paper logbooks, verbal briefings, and system printouts.

A missed isolation point on a heat exchanger during a handover — later traced to a verbal briefing gap — triggered a near-miss incident and a formal HSE investigation. Valmore needed a structured digital handover layer that could sit above multiple DCS vendors and surface only the items that mattered to the incoming operator, not a raw data dump.

Capped AI's on-prem appliance connected to Valmore's AVEVA System Platform historian in under two weeks, without changes to existing DCS configuration or historian schema. The AI generates a structured handover brief from operator voice input during the final 15 minutes of each shift — surfacing running alarms, open permits, and equipment deviations in priority order.

Supervisors review and digitally sign the brief before the outgoing team leaves. Incoming shift leads receive a consistent, searchable summary the moment they badge in — no re-briefing, no verbal reconstruction of plant state. Handover records are retained for 90 days and are available for HSE audit export on demand.